At Masters Legacywe aim to deliver innovative, sustainable solutions and qualitative human experiences. So, we base our service design and delivery mainly on Design Thinking approach.
Design thinking is a creative process based on the creation and design of ideas. It provides practical and creative solutions that is proved to achieve better results in the future. The most important feature of this process is that it revolves around the human being, which complies with our mission toward humanizing our services. Empathy towards individuals or organizations helps us understand their needs, and even perceptions of problem or challenges they face and so we can provide them with appropriate solutions.
Masters Legacy in this area is able to use Birkman assessment to provide accurate analysis of the needs of others, which certainly deepens our level of empathy with our clients.
Empathy from our point of view is not only understanding our clients' feelings, but identifying and measuring their needs in a scientific, systematic, credible and highly reliable way.